Johnson Controls has introduced into Asia Pacific what it says is a transformational program that will use cloud-based services, mobility tools and data analytics to increase service technicians’ productivity by more than 10 percent and lower equipment maintenance and repair costs.
The company says its cloud-based field mobility productivity tools and connected services will give technicians better access to customer, contract and technical information that will in turn provide invaluable insights and simplify operations.
“Technicians will now be well-connected to Johnson Controls’ database of building insights, which will enable them to troubleshoot problems in a quicker and more accurate manner,” it says.
“In addition, technicians can perform preventive and predictive maintenance, which will help them keep equipment operating at their optimal levels.
It adds that the service will help alleviate what it says is a skilled manpower crunch in building services in mature regional economies such as Singapore and Hong Kong. “With improved productivity using Johnson Controls’ service program, building owners can manage escalating manpower costs, high turnover and disruption to operations.”
Terence Siau, director of strategy for Johnson Controls Building Efficiency in Asia said the service transformation program would building owners look at the lifecycle cost of their building systems rather than just the capital cost.
The company claims to be one of the first building efficiency companies to launch cloud-based field mobility productivity tools in Southeast Asia. It says the new program will roll out in phases across the region.
The first smart building technology?
Johnson Controls might rightfully claim to have pioneered smart building technology. Its founder, Warren Johnson, in 183 patented an “electric tele-thermoscope”, a means of displaying centrally the temperature in every room in a building.
According to Johnson Controls’ web site he was the quintessential inventor. “His pneumatic tower clocks, electric storage batteries, wireless telegraph business and steam-powered luxury cars and postal service trucks anticipate— and shape — the future.”